Free standard shipping on orders over $50
We can ship to almost any address in the world. Shipping costs are calculated by the store, free shipping for orders over $50
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that some of the overweight items we sell may incur a partial shipping charge (e.g. larger items like pet sleepers, pet containers, etc.) as shipping charges are calculated based on weight. You can check the weight of your item in the item details.
Countries | Delivery Time (business days) |
---|---|
Austria | 6 to 8 |
Canada | 8 to 10 |
France | 3 to 5 |
Germany | 5 to 8 |
Italy | 5 to 8 |
The Netherlands | 6 to 8 |
Poland | 6 to 8 |
Spain | 5 to 8 |
United Kingdom | 5 to 8 |
United States | 5 to 8 |
Other Countries | Over 8 days |
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Pet Collar | Neck | Chest | Width | Pet Weight |
---|---|---|---|---|
S | 8-13" | 9-14" | 0.4" | 2-5lbs |
M | 9-15" | 12-20" | 0.6" | 5-17lbs |
L | 12-19" | 16-26" | 0.8" | 17-33lbs |
XL | 16-27" | 25-33" | 1" | 33-77lbs |
Pet Collar | Neck | Chest | Width | Pet Weight |
---|---|---|---|---|
S | 20-34cm | 22-36cm | 1cm | 1-2.5kg |
M | 24-38cm | 30-52cm | 1.5cm | 2.5-8kg |
L | 31-49cm | 42-66cm | 2cm | 8-15kg |
XL | 42-70cm | 64-85cm | 2.5cm | 15-35kg |
Pet Leash | Length | Width | Pet Weight |
---|---|---|---|
S | 4.5' | 0.4" | 2-5lbs |
M | 4.5' | 0.6" | 5-17lbs |
L | 4.5' | 0.8" | 17-33lbs |
XL | 4.5' | 1" | 33-77lbs |
Pet Leash | Length | Width | Pet Weight |
---|---|---|---|
S | 150cm | 1cm | 1-2.5kg |
M | 150cm | 1.5cm | 2.5-8kg |
L | 150cm | 2cm | 8-15kg |
XL | 150cm | 2.5cm | 15-35kg |
Free Exchange & No-Hassle Returns
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